Registration Refund Policy
Requests for refunds should be submitted to email@example.com by October 8. A refund of the conference fee, minus a $100 processing fee, will be given for cancellations received by that date. No refunds will be granted for requests received after this date. Please note that refunds will not be given for no-shows.
Substitution of registrations is permitted prior to the conference. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for updating any contact information. Requests for substitutions should be submitted to firstname.lastname@example.org by October 8. No substitutions will be accepted after this date.
Attendees who register in advance may pick up their badge and onsite materials at the Registration Desk during conference hours. If you do not check in at the Registration Desk to pick up your badge, you will be deemed a no-show and continuing education credit will not be issued. Attendees are not permitted to pick up other attendees’ badges/materials.
Covid Waiver & Safety Protocols
All attendees will be required to complete a Covid waiver in order to attend the event. If the waiver is not signed in advance, you will be prompted to complete it before you can collect your badge onsite. No one will be granted admission to the event if a Covid waiver is not completed. In addition, all attendees must comply with the posted safety procedures stipulated by ASPPA or the event venue.
If the event is canceled, ASPPA will refund your registration fee. ASPPA is not responsible for individual airfare, hotel or any other travel expenses that may be incurred.
Consent to Use of Photographic Images
Your registration and attendance at, or participation in, the event and other affiliated activities constitutes an agreement by the registrant to grant ASPPA permission to use photos taken of you at the event for news, promotion and similar purposes.
Solicitation of business by anyone other than ASPPA exhibitors and sponsors is strictly prohibited. Please report any violations to the registration desk.
By making a reservation in the conference hotel room block, you agree that the hotel can share with ASPPA basic information about your stay, including your name, arrival, and departure dates.
The views and opinions expressed by speakers or others who have provided materials to and for this conference are not necessarily those of ASPPA or ARA or its affiliate organizations. ASPPA, ARA, and its affiliate organizations assume no responsibility for, nor endorse, any of the comments, recommendations or materials that are provided.
Event Code of Conduct
The American Retirement Association, the umbrella organization for the individual membership organizations: ASPPA, ASEA, NAPA, NTSA and PSCA (collectively the “ARA”), is committed to providing a safe, productive, and welcoming environment for all participants at ARA events. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, service providers and ARA staff members, and all others are expected to abide by this Events Code of Conduct. This policy applies to all ARA events (in-person and virtual), including all meetings and conferences, as well as events sponsored by organizations other than ARA but held in conjunction with ARA events. Read the full Event Code of Conduct.
The American Retirement Association, the umbrella organization for five affiliate organizations, ASPPA, ASEA, NAPA, NTSA and PSCA (collectively the “ARA”), assigns the highest priority to full compliance with both the letter and the spirit of antitrust laws and it is vital that any ARA meetings be conducted in a manner consistent with this policy. Read the full Antitrust Policy.